1. Information We May Collect
When you use the Vista Care website, we may collect information that you voluntarily provide to us, including:
- Your name
- Telephone or mobile number
- Email address
- Delivery address
- Billing or order information, where applicable
- Products you are interested in purchasing
- Information you provide when contacting us through messaging applications or other communication channels
- Any other information you voluntarily provide when communicating with Vista Care
You may browse many areas of our website without directly providing personal information.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- General website usage information
This information may be used to help us understand how visitors use our website, improve website performance, and maintain website security.
3. How We Use Your Information
Vista Care may use your information to:
- Respond to your questions and requests
- Process and manage your orders
- Communicate with you about your order
- Arrange product delivery
- Provide customer service
- Confirm product availability and pricing
- Improve our website and product catalog
- Understand customer preferences and website usage
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will use personal information only for legitimate business purposes related to our services.
4. Orders Through Messaging Applications
Vista Care may allow customers to contact us or place orders through messaging platforms such as Telegram, Facebook Messenger, or other communication channels.
When you choose to contact us through these platforms, information that you provide through the relevant platform may be processed by both Vista Care and the applicable platform provider.
Please review the privacy policy of the relevant messaging platform for information about how that platform handles your personal information.
5. Payment Information
Vista Care does not currently require customers to enter credit-card or other payment-card information directly into our website.
If payment is arranged through another payment provider, bank, delivery service, or other third party, your payment information may be subject to that provider's own privacy policy and terms.
Do not send payment-card passwords, PINs, or other highly sensitive financial credentials to Vista Care through website forms or messaging channels.
7. How We Protect Your Information
Vista Care takes reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
8. Sharing of Personal Information
Vista Care does not sell or rent your personal information.
We may share information when reasonably necessary with trusted service providers who help us operate our business, such as:
- Delivery and logistics providers
- Website hosting and technical service providers
- Communication or messaging service providers
- Professional advisers or service providers
- Government authorities or regulators where required by applicable law
We only intend to share information that is reasonably necessary for the relevant purpose.
9. Third-Party Websites and Services
Our website may contain links or connections to third-party websites, social-media platforms, messaging services, or other external services.
Vista Care is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
10. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided personal information to Vista Care without appropriate consent, please contact us.
11. Data Retention
Vista Care may retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Provide customer service
- Maintain business records
- Resolve disputes
- Meet legal, accounting, regulatory, or other legitimate business requirements
When personal information is no longer reasonably required, we may delete or securely dispose of it.
12. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask questions about how your information is used
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact Vista Care using the contact information below.
13. Changes to This Privacy Policy
Vista Care may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how Vista Care handles your personal information, please contact us:
Vista Care
Address: #99, St 03, Prey Kei, Phleung Chheh Roteh, Kamboul, Phnom Penh, Cambodia
Phone: +855 69 332 336
Email: info@vistacambodia.com